Netscape users Click Here

Check Your PC's Clock

Check that your PC's date is set correctly, if the year is wrong the cookies might be expiring as soon as they are stored.

Delete Internet Explorer's Temporary Internet Files

In Windows Explorer go to c:\windows\Temporary Internet Files Single click on any file, so it is highlighted Hold down the Ctrl key Press the A key, to highlight all the files Let go of the Ctrl key Press the Delete key If you are prompted with "are you sure you want to delete..." messages, click yes

If this does not solve your problems then you may need to adjust your Cookie Management settings.......

First when you are next at the sign in screen

Ensure that you tick the keep me signed in box, before you press sign in

If this does not fix your problems and you are using Internet Explorer Version 6 you may be having problems with the Cookie Management features which can be resolved as follows (if you are unsure which version of Internet Explorer you are using follow the instructions below anyway)

Select Tools on the Internet Explorer menu. Select Internet Options at the bottom of the pull down menu. In the Dialog Box which appears Select the Privacy Tab (If it does not have a Privacy tab you are using an earlier version of Internet Explorer and have other problems which I am unable to help you with sorry) If the edit button is not grayed out, select it (otherwise click here to skip down to the next bit) If there are any eBay sites in the managed web sites list which are marked as always block, remove them by clicking on them and selecting remove (or just select remove all). Select OK Move the Vertical slider to the bottom. Select OK. The new settings should be effective immediately, but if they appear not to have worked close down Internet Explorer and then restart it.